👀 This is a live demo of SkoopStak — all data belongs to fictional business "Gross Encounters of the Turd Kind, Denver CO"  |  Get your own toolkit →
SK
Financial Dashboard
Business Health KPIs
Sales Velocity
—
new subs / month
MoM Growth
—
subscriber growth rate
Avg Monthly Ticket
—
revenue per subscriber
Churn Rate
—
industry avg: 5%
Customer LTV
—
avg subscriber lifetime value
CAC
—
cost per acquisition
LTV:CAC Ratio
—
target: 3x+
Revenue Potential
—
velocity x LTV
Monthly KPI Inputs
⚠️
Cash customers excluded from QuickBooks: Jane DiCiccio ($25/visit weekly = $100/mo) and Linda Hellberg ($30/visit weekly = $120/mo) are shown as separate tiers below so their $220/mo is included in your true revenue.
Revenue — Subscriber Tiers
Pricing Tiers All fields editable
Label
$/visit
Subs
Freq
Monthly Expenses — From Your QuickBooks P&L (Jan–Mar 2026 avg)
👥 Wages & Labor
🚗 Vehicle & Fuel
📦 Supplies
💻 Software & Office
👓 Insurance, Marketing & Other
P&L Summary MONTHLY
Gross Revenue (incl. cash)
$0
Total Expenses
$0
Net Profit
$0
Profit Margin
—
Subs to break even
$0
Revenue needed
Expense Breakdown
Wages & Labor$0
Vehicle & Fuel$0
Supplies$0
Software & Office$0
Insurance, Mktg & Other$0
Total Expenses$0
Revenue / Sub / Mo
$0
Cost / Sub / Mo
$0
Monthly Actuals Tracker — Add each month as you close the books. Data saves in your browser and persists between sessions. Cash customers (Jane DiCiccio + Linda Hellberg) add $220/mo — include that in your revenue entry.
+
Add a Month
Month
Subscribers
Gross Revenue ($)
Total Expenses ($)
Net New Subscribers
Cancellations
Ad / Marketing Spend ($)
Wages / Payroll ($)
Interactive Scenarios
All impacts based on your current calculator values. Toggle monthly/annual at the top right.
Price increase per visit — all tiers +$0.00
Move slider
Additional weekly subscribers +0
Move slider
Bi-weekly subscribers converted to weekly 0 converted
You have 51 bi-weekly subscribers
Change in monthly wages $0
Move slider
Price increase/visit +$0
New weekly subscribers +0
Expense reduction/mo $0
Combined Impact
New Revenue
$0
New Profit
$0
New Margin
0%
Profit Levers — Calculated From Your Real Numbers
Dollar impacts are monthly estimates based on your Jan–Mar 2026 averages.
Total referrals
5
Pending
2
Credits earned
3
Credits given
$90
🆕
How it works
1
Customer refers a neighbor
They share their name. New customer mentions it at signup. No app, no code needed.
2
New customer stays 60 days
Qualifying period protects against sign-up-and-cancel gaming.
3
Both get a free week
Service credit applied to referrer's next invoice. New customer gets their first discount.
📈
Your referral stats
5
referrals logged so far
At your avg rate of $32/visit, each referred weekly customer generates $128/month in new revenue with nearly zero acquisition cost.
Route density bonusNeighbors on your existing routes cost almost nothing extra to service. A referred neighbor is worth 2–3x the revenue number suggests.
Message Templates
Insert tags
[Customer name] [Your name] [Service day] [Phone] [Website]
Log a referral
ReferrerNew customerDate60-day dateStatus
Inputs
Projected outcomes
New referrals
-
Added rev / mo
-
Total LTV
-
Credit cost
-
Return on incentive spend
-
per $1 in credits
Pro tier: custom-branded to your businessYour company name, logo, colors, phone number, and story replace the demo content. New hires see your brand from day one.
01
Our Story
Company values & mission
02
Daily Operations
Sweep & Go workflow
03
How to Scoop
Step-by-step technique
04
Safety & Equipment
Dangerous dog protocol
05
Service Standards
Quality expectations
06
Customer Service
On-property conduct
07
Common Situations
Real scenarios
08
Training Plan
Week 1 to full production
🌿
Company story

Gross Encounters of the Turd Kind was founded in Denver, CO in 2021. What started as a weekend side hustle serving 8 neighbors has grown to 142 residential subscribers across the Denver metro. We're still family-owned. Every yard we service is a direct reflection of who we are.

01
Do it right first time
No shortcuts. Every yard gets a full, thorough clean.
02
Respect the property
You're a guest. Leave gates as you found them.
03
Own your work
If something goes wrong, say something.
📱
Sweep & Go daily workflow
1
Clock in + enter odometer
Open the Sweep & Go Field Tech app. Enter your Odometer Start, then tap Clock In. Review your optimized route top to bottom before leaving.
2
Send "On the Way" before each yard
Tap the job, tap On the Way, select your ETA in minutes. For any Dangerous Dog flagged yard, also send a manual text: "Is the dog inside? Safe to enter?"
🚨 Always send On the Way for Dangerous Dog yards before touching the gate.
3
Exit photo + client note
Photo of bags next to locked gate. Take it with your camera app first, then add from library. Note: "All set, have a wonderful day!" Flag anything unusual.
4
Clock out + enter odometer
All jobs completed or flagged. Enter Odometer End. Tap Clock Out. Equipment cleaned and packed for tomorrow.
🔍
How to scoop a yard — interactive checklist
  • Read app notes before enteringGate, dogs, parking, hazards, special requests
  • Gate latched immediately on entryDo not take another step until latched
  • Grid pattern — horizontal then vertical3–4 full passes until confident
  • Detailed work: fence lines, corners, under decksThese spots cause every complaint
  • Final scan — "Would I be happy if this was my yard?"Only acceptable answer is yes
  • Gate physically tested on exitPush on it — don't assume it clicked
  • Exit photo + note + job completed in appCamera roll first if connectivity is poor
Dangerous Dog ProtocolIf the Dangerous Dog icon appears on any job, follow all 5 steps before touching the gate. Your safety is never negotiable.
🚨
5-step protocol
1
Send "On the Way" with ETA
Before arriving — gives the customer time to secure the dog.
2
Text: "Is the dog inside? Safe to enter?"
On arrival, before touching the gate.
3
No response in 2 min? Call the customer.
Be brief: "Hi, here for your service — is [dog name] inside?"
4
Still nothing? Knock on the door.
Someone may be home but not near their phone.
5
No contact? Skip. 50% charge applies.
Notify management immediately. Never enter without confirmation.
We promise to scoop the poop... safely.
⭐
The quality standard
⛭
Grid pattern — 3 to 4 passes
Horizontal straight lines, then vertical. Walk until you are confident every inch is covered. One pass is never enough.
👀
Detailed work after the grid
Fence lines, corners, patios, under decks, flowerbeds. This is where complaints come from.
📷
Exit photo every visit, no exceptions
Bags + locked gate. Take with camera app first, add from library.
🚪
Gate latched and physically tested every time
Push on it. Not assumed. Every single exit.
💬
On-property conduct
💰
Pricing questions
"That's handled by our owner — I'll pass that along." Then text management immediately.
😠
Unhappy customer
"I'm really sorry to hear that — I'll let our owner know right away." Listen, apologize, escalate. Never get defensive.
📅
Scheduling questions
"I don't manage the schedule but I'll let the owner know." Never agree to changes on the spot.
Dangerous dog icon on the job
Safety
▼

Follow all 5 steps of the Dangerous Dog Protocol before touching the gate. Do not enter until you have confirmed it is safe. If no contact after all steps — skip the job and notify management. A 50% charge applies to the customer.

Gate is locked, can't get in
Access
▼

Check app notes for code. Text customer. If no response, contact management. Never climb or force a gate. Mark unable to complete and move on.

App freezes or no connectivity
App
▼

Take exit photo with your camera app first — saves to your roll. Drive down the road until you have coverage, then complete the job record. Never skip the photo because the app had issues.

Trash barrel is at the street, empty
Service
▼

Bring it back to the house. Trash pickup already happened. This takes 10 seconds and generates referrals. We call this excellent customer service.

Week 1
Ride along & observe
Day 1 orientation: routes, Sweep & Go app, this training hub. Days 2–5: passenger ride-alongs. Watch every step — parking, gate, grid, exit photo, app workflow. Goal: understand the full workflow before touching anything.
Week 2
Assisted execution
You do the work under supervision. Focus: grid pattern (3–4 passes horizontal + vertical), gate protocol, full app workflow. Debrief after every yard.
Week 3
Light independent routes
3–5 yards per day, fully independent. End-of-day check-in. Short quiz on protocols and app. Identify anything needing reinforcement.
Week 4+
Full production
Full workload. Ongoing random spot checks. Quality issues trigger immediate retraining. Eligible for performance bonuses at 90 days.
Brand Assets
🎉
Company Logo
🚗
Service Vehicle
🚨
Dangerous Dog Policy (Official)
Pre-loaded with your customers — Every yard gets a profile your techs read before entry. Gate, dogs, parking, hazards, disposal preference.
Automated steps
9
Manual touchpoints
5
Total steps
14
Your time / new client
~8 min
Sweep & Go automatic
You do this each time
Critical — never skip
Phase 1 — Signup
1
Zip validated, price shown, card collected
Automatic▼
S&G handles the full signup flow. Customer enters zip, sees their price, adds card. Becomes a client record automatically. If they stop before adding card — saved as a lead for you to follow up.
2
Portal login emailed automatically
Automatic▼
S&G emails login credentials the moment signup is complete. Verify this is on: Settings → Client Onboarding → Emails → Auto send login info.
Phase 2 — Your review (within 24 hrs)
3
Review new client record in S&G
Critical▼
Check address geocodes correctly. Verify dog info — flag Dangerous Dog icon if needed. Confirm billing is set up. An unreviewed record with a wrong address means a failed first visit.
4
Assign to route and service day
Critical▼
Scheduler → Unassigned Locations. Assign tech and service day. Until this is done, no jobs are ever created. This is the most commonly forgotten step.
5
Personal welcome text or call
Manual — high value▼
Call within 24 hours. Confirm service day. Ask about gate and dogs by name. Mention On the Way texts and exit photos. Takes 3–4 minutes. This single step drives retention and referrals more than anything else you do.
Phase 3 — First visit
6
Jobs created, On the Way sent, exit photo delivered
All automatic▼
Once assigned, S&G creates recurring jobs overnight, sends On the Way when tech taps it, and delivers exit photo + completion note when job is marked complete. Nothing for you to do.
Phase 4 — Post-first-visit
7
Follow-up text within 48 hours
Manual — highest impact▼
"Hi [name], checking in after your first service — everything go well?" Takes 45 seconds. Increases 90-day retention significantly. Perfect moment to mention your referral program.
8
Invoice auto-created, card charged, QB synced
All automatic▼
S&G creates invoice draft at end of billing cycle. You finalize in bulk. Card charged at midnight per NET0 terms. QuickBooks sync copies everything automatically.
9
30-day referral nudge
Set reminder now▼
At 30 days, send the referral nudge template. Customer has experienced the service and trusts you. Set the phone reminder the day they sign up — you won't remember 30 days later.
Get SkoopStak for your business
Everything you just used — branded to your company, pre-loaded with your data, deployed and ready for your first tech on day one.
$29
/ month  ·  Starter
All 5 tools
Generic branding
Instant access
$59
/ month  ·  Pro
All 5 tools
Custom-branded to your biz
Onboarding call included
Get started at SkoopStak.com
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